Refund Policy

Please review our refund terms before requesting a refund for your Srb Tracking subscription.

Srb Tracking, Inc. and its affiliates ("Srb Tracking", "we", or "us") provide subscription-based services through our website and mobile applications. This Refund Policy explains the conditions under which refunds may be issued.

If you have any questions or want to request a refund, please contact us at [email protected].

1. Refund Eligibility

Refunds may be reviewed if the request is made within the applicable refund window and the purchase was not fully used or consumed. We may consider refunds for duplicate charges, unauthorized transactions, or service issues that prevent the product from functioning as described.

2. Subscription Cancellations

If you cancel a paid subscription before the end of the current billing period, your access will continue until the end of the paid term unless otherwise stated. Refunds are generally not provided for partially used subscription periods.

3. Non-Refundable Cases

• Subscriptions that have already been used or accessed for the full billing period.
• Renewal charges that were accepted and processed successfully.
• Requests submitted after the refund window has expired.
• Service issues caused by user settings, device compatibility, or network conditions outside our control.

4. Refund Processing

If a refund is approved, it will be issued to the original payment method used for the purchase. Processing time may vary depending on your bank or payment provider, but it usually takes several business days after approval.

5. Technical Problems

If you experience a technical issue that prevents the Srb Tracking service from working properly, please contact our support team at [email protected] with details of the problem, your account email, and any relevant screenshots or error messages.

6. Chargebacks and Disputes

If you file a chargeback or dispute directly with your bank or card issuer instead of contacting us first, we may pause or limit access to the service while the matter is reviewed. We recommend contacting us at [email protected] before opening a dispute.

7. How to Request a Refund

To request a refund, send an email to [email protected] with your full name, registered email address, order or transaction ID, date of purchase, and a brief explanation of the reason for the request.

8. Support

For all refund-related questions, account concerns, or billing support, please email [email protected]. We will do our best to respond promptly and assist you.